Leadership


Read this article today: http://blogs.timesofindia.indiatimes.com/Citycitybangbang/entry/the-longevity-of-the-indian-politician

Pretty interesting thoughts from Santhosh Desai. He argues excellently that the job of politicians is very complex but still many manage excellently well into their 80s. Should we then look at ways to utilise people over 60?

Honestly, in about 12-13 years of corporate life, I have come to question it at times. Many of my friends have talked about early retirement. I perfectly understood their view but personally I would never do that. Right from my college days, I have always argued one should not look to retire at 60. Reason for my thoughts – if you live till 90, you waste 30 years!!!

By the way, the question that Santosh Desai ends with is irrelevant to those who are not looking for answers from others. Theethum Nanrum Pirar Thara Vaara – No sweetness or bitterness in your life is others work. Even today there are professions that keep you occupied till you die – here are some: writers, social service, academicians, business administrators, lawyers and doctors. But still the question remains: why some retire early and others go on and on?

On one hand you have people retiring in 50s, 40s, and even 30s. On the other hand corporate life has shown that the best of the best have never retired or retired late. Ratan Tata retired at 75. Just talking about the exceptional people – Sujatha. APJ – radiant eyes even at 75. [side note: Man I must thank the IIM-A seating strategy of giving assigned seats – otherwise I would have never sat in the front row, even for APJ! ]

So is it only that the best of the best retire late? There was this doctor – Lakshmi Narayanan in manapparai, a small town near trichy. When he died at 90 the procession was bigger than what anyone got. I am sure he wasn’t the best – leave alone the state or nation – not even the best in the small town. But just his dedication and his unwavering focus on service was unflinching. He was the cheapest – charged like 10Rs etc when others charges 100s. For some it was free too! The hospital was much better. Our family never went to him but I admired him for what he did.

Why do these people want to go on and on? When I looked at people who retired early, it was enthusing just from one point – man these guys made money so fast that they could retire early or wow they are so content that they took VRS. But self-sufficiency or contentment can never stop one from pushing for more. I guess when one realises that life is a gift and especially when it is a hard-fought gift – you want to make every minute or year count.

ps: about self-sufficiency and contentment being reasons to stop. On the contrary those are the reasons why people make some exciting decisions in life. Self-sufficiency and contentment allows you to take risks. Did you see when Kamal talked about Viswaroopam controversy – “I have tens of houses to go eat and sleep and I am not worried about loosing money”. Dont you think that gives a sense of freedom to go do what you want.

Advertisements

Jan 12 was officially the 90th day for me. To be honest, I didn’t follow first 90 days to the extent I imagined – with a timeline etc. But certainly there were some key things that I leveraged which proved useful.

  1. Promote yourself – it is not to go around with tantrums but to actually imagine yourself in the changed job/role for one or two days before the switch
  2. Build network – understand people as much as the new processes and tools.
  3. Build learning agenda/plan – I think this is one area which has helped me immensely. In what could have been a case of drinking from a fire-hose, I now feel very comfortable with the new setup.
  4. Securing early wins – not necessarily a big win – but what I like to describe as “moments of truth”. In a relationship role this would be credibility building. Performing value-creation activities and communicating an image consistently. If the image involves few values – these moments of truths should highlight them.

I will leave you all with a final insight – Shut the doors!

Shut the doors on other options – the biggest deterrent to success is doubts, allowing buyer’s remorse to build and loosing focus on job-at-hand. It is related to what Watkins says as “promoting yourself”. I will say after ‘promoting yourself’, stay there. Especially for next 30 days, do not keep “testing” – any testing on whether it is the right job/role should be before joining! You will give yourself a best chance to succeed if you “accept” the change completely and put your wholehearted effort. You will find a similar point in “trust your boss”.

I can describe what I am saying above in an “emotions” curve.

The Emotions Curve [I preferred to embed – but couldn’t get it soon enough. Don’t have the time, for now, to figure out which widget/plug-in/codex to use. Please bear with me and click this link.]

This is so true for first job after MBA. The problem with the first cycle is that you will never know if the job was alright or not. This is no survey of all MBA pass-outs. Just, my honest observation from people I have interacted with. Please note the y-axis is not “success scale”. It’s an engagement scale. Staying involved doesn’t mean success and vice versa too. Also, engagement depends on multiple factors – some of which you can, and some of which you can not, influence. Going through emotions curve-2 is one of the things you can control.

The First 90 Days and the series end here! A lot of you, my friends, followers and mentors, have been encouraging me consistently and have liked/followed this series. My sincere thanks to all of you – only because of you I feel a lot energized everyday I write about this series.

The entire series:

(1)  First 90 days – prelude; This is about strategies for leaders in new roles/jobs.

(2) First 90 Days Insight-1: Trust your boss

(3) First 90 Days Insight-2: Be Sympathetic

(4) First 90 Days Insight-3: Be Decisive

(5) First 90 Days Insight-4: Where to?

(6) First 90 Days Insight-5: Shut the doors & Conclusion.

First 90 Days Insight-4: Where to?

Pre-read

(1)  First 90 days – prelude; This is about strategies for leaders in new roles/jobs.

The First 90 Days book elaborates a lot about matching strategy to situation. But really where to?

Here’s a thought:

Don’t take it to where you WANT it to go! Don’t take it to where it WILL go!

Take it to where it CAN go!

The “It” above can refer to organization or a team depending on if you are a CEO or a team leader. For now, I come somewhere in between :) and I have found it true till now. There are two aspects to “Where to” – First, to know where to; next, to take it there. To be aware of the difference between these destinations (WANT TO, WILL, CAN) is, in a lot of ways, a gift. The next takes skill. Successful people have both or do both well. Time will tell, if we can do both well!

You might also like:

(2) First 90 Days Insight-1: Trust your boss

(3) First 90 Days Insight-2: Be Sympathetic

(4) First 90 Days Insight-3: Be Decisive

Pre-read

(1)  First 90 days – prelude; This is about strategies for leaders in new roles/jobs.

(2) First 90 Days Insight-1: Trust your boss

(3) First 90 Days Insight-2: Be Sympathetic

I wrote about this in the first insight itself that you can’t really postpone decisions in first 30 days. In the next 30 days, the problem is different. You know stuff but you don’t know enough probably. You could fall into the trap of indecisiveness and/or less communication.

The thumb rule is – you will never know enough. Especially, so, if you continue in this state. From whatever you know you will have an opinion. State it openly and confidently if in a brainstorming session or act on it if in a decision making situation. The catch is, be open to be corrected. But demand enough information before being corrected.

How many of us believe that Decisiveness and Flexibility do not go together? I believe they are a strong combination.

I must share (without specificity for obvious confidentiality reasons) an experience recently about how people reacted to such decisive remark in a brainstorming session. Few reacted with disdain and dismissed it. The official discussion took a more objective and constructive approach and I felt it led to meaningful dismantling of few myths. During the lunch/coffee people had thought about it and gave some excellent counter-arguments which I agreed on.

Overall, the discussions certainly made me wiser. I believe vice versa is true too, but I can’t be the judge.  For me, I understood about some nuances of the business I was getting into and got closer to few people.

Pre-read

(1)  First 90 days – prelude; This is about strategies for leaders in new roles/jobs.

(2) First 90 Days Insight-1: Trust your boss

One of the concepts I liked from the ‘First 90 Days’ book is the “STaRS” framework.  Every business situation can be categorized into one of these: Startup, Turnaround, Realignment, Sustaining Success. Each situation needs a unique approach because the priorities and challenges are different. For example, quick decisions are critical in turnaround versus realignment. In realignment and sustaining success scenarios measuring success is not easy as against startup or turnaround. What is considered ok performance could have been worse and what is seen as good could have been better! In turnaround the focus is on dropping dead-weight, in startup it is on building solid team and so on and so forth… While I am at it, ensuring key personnel in organization go through STaRS situations grooms them. In fact, its one of the four ways selected people can be groomed:

1. Give cross-functional exposure

2. Expose to different geography

3. Prepare for career crossroads

4. Increase breadth of exposure to STaRS business situations

Hmm… makes a lot of sense! Anyone who has gone through all of this will be a lot wiser!

By the way, the insight I wanted to register was related to STaRS – Keeping my promise that you don’t have to read the book, I wrote a bit about it.

Unless you are in a turnaround situation, you are likely to encounter pockets of excellence in your new organization or group especially in a realignment or sustaining success situations. Consciously look out for these islands! General tendency is to be skeptical  or create a completely fresh setup. More often than not, if you are sympathetic to what is being said – you will realize there are interesting stuff that exists which can be leveraged or built upon. Some of this holds good for a new bride or groom – you enter a new system which needs to be respected. Understand first. Later, tweaking can be done for peaceful co-existence.

So, be sympathetic – this will help you spot more of those pockets of excellence!

Pre-read: First 90 days – prelude; This is about strategies for leaders in new roles/jobs.

MW makes two points relating to initial 30 days. First, he says refrain from taking ground breaking changes and focus on learning in first 30 days. Second, refrain from key decisions before forming your informal network.

But that is easier said than done. You will have to make a call on few things. Steve Jobs says follow your instincts you will one-day be right. But this is about following standard framework when possible. We will use Steve’s dogma when pushed to it :-)

Remember, you are walking blind (and naked) in the first 30 days. Blind – because you don’t know the environment; naked – because you don’t know the informal network and alliances; In most cases, it is not possible for you to make the right decision just by yourself. So trust your boss’s decision. He/She is aware of the environment and current situation, certainly more than you. And, remember, your win is important for his/her win too. So the decision will be more grounded.

What if that does not work, what if you believe your boss is not making the right decision. Try telling what you feel. Mostly you should get a reasonable logic or may be they will brainstorm from that angle. This is also a great way to know about the environment. In the brainstorming, you will get to know key details about people, their preferences; system, its behavior; and strategy. Besides, you already took a call to take this job/role and this is not the time to judge. If you fail, you can always change course later or, perhaps, even change role/job. Given the choices you have made, you will give yourself a best chance to succeed if you trust your boss.